Terms of use

You acknowledge that the service may produce documents, including payment claims, that are invalid, ineffective, out of time, incorrectly served or otherwise defective, despite our efforts to prevent it. No representation, warranty or guarantee has been made that it will always, or ever, produce valid or effective documents, and you agree that you have not relied on one.

Reference dates, time limits, service requirements and jurisdictional rules are yours to confirm from your own records, your contract and the legislation. The validity of a claim turns on facts and terms the service may not hold, may not read correctly, and cannot verify. Outputs are only as good as what you enter, you are responsible for the accuracy and completeness of that, and you use the service and serve every document prepared with it at your own risk.

To the fullest extent the law permits, you release and discharge Paystruct and its directors, officers, employees, contractors and agents from claims arising out of the invalidity or defectiveness of any document prepared with the service, out of AI output or your reliance on it, out of the loss of any statutory or contractual right including under security of payment legislation, out of the outcome of any adjudication, litigation or dispute, and out of decisions you make or do not make in reliance on the service.

It does not exclude rights which cannot lawfully be excluded, including the consumer guarantees dealt with under the Australian Consumer Law below.

The first contract on an account is free. Each additional active contract is $49 per month, excluding GST. When fees apply they are the fees displayed in the app at the time you incur them, or as otherwise agreed in writing, billed per contract per month unless stated otherwise and exclusive of GST. We give at least 30 days notice before changing fees or introducing new ones. Card details are handled by our payment provider and we do not store full card numbers. Unpaid fees can lead to suspension after a reminder and a reasonable opportunity to pay. See pricing.

We and our licensors own the service: the software, the design, the templates, the wording frameworks, the knowledge base content and the branding. The documents you generate for your own claims are yours to use for their purpose. The underlying templates and generation logic remain ours, and if you send us feedback or suggestions we may use them without restriction or payment.

Nothing in the terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Competition and Consumer Act 2010 (Cth) or any other law that cannot lawfully be excluded. Where we are permitted to limit our liability for breach of one of those rights, our liability is limited, at our option, to resupplying the services or paying the cost of having them resupplied, and for goods to replacing or repairing them or paying the cost of doing so.

Subject to those non-excludable rights, the service is provided as is and as available. We are not liable for loss of profits, revenue, business, goodwill, data, opportunity or anticipated savings, for indirect or consequential loss, or for loss arising from an invalid, ineffective, late or defectively served document, from the loss of a statutory or contractual right, or from the outcome of an adjudication, litigation or dispute. Our total aggregate liability for all claims is limited to the greater of the fees you paid us in the 3 months before the event and AUD 100. You indemnify us for liabilities arising out of your content, your breach of the terms or your unlawful use of the service, except to the extent we caused it, and you must take reasonable steps to mitigate any loss.